Free Shipping across Canada. 20% off with coupon code SALE20
Free Shipping across Canada. 20% off with coupon code SALE20
Signed in as:
filler@godaddy.com
We will gladly accept returns and exchanges within 15 days of your purchase date for all non final sale items. If you wish to request a refund or exchange for any item/s within 15 days of receiving your package, kindly inform us at info@luminaelegance.com, including the reason for your request.
Returns
To be eligible for a return, your item must be in the same condition that you received it (unworn, unwashed and unused) with tags attached. All returned items are subject to review and inspection. Please note that you will be responsible for paying and arranging your own shipping carrier for returns.
Exchanges
Exchanges are possible for items in their original packaging (unworn, unwashed and unused) with tags attached.
What should I do if I receive a damaged or defective product?
While rare, we want to ensure you receive a flawless product. If you receive a damaged or defective item, we will provide a replacement or a full refund (if the item is unavailable) as long as you contact us within 3 days of the delivery date. Please report the issue by emailing our Customer Service team at info@luminaelegance.com
Price Adjustments
If an item goes on sale within 48 hours of your purchase, you are eligible for a price adjustment in the form of store credit.
We commit to donating 5% of our 2024 annual profits to Palestine.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.